Support & Help Center
Need help with Boat Maintenance Log (Total Cost & Service Log) or BidMic: Voice Estimate & Quote? Email our support team directly and we will respond within one business day.
Customer Support Email:
support@saltmarshapps.com
Privacy & Data Inquiries:
privacy@saltmarshapps.com
Legal & Compliance Inquiries:
legal@saltmarshapps.com
General Inquiries:
kent@saltmarshapps.com
Saltmarsh Apps LLC
Written correspondence and official notices for Saltmarsh Apps LLC may be sent to our registered office in St. Petersburg, Florida:
Supported Flagship Apps & Web Portals: Boat Maintenance Log (com.saltmarshapps.boatlog, /portal) and BidMic: Voice Estimate & Quote (com.saltmarshapps.bidmic, bidmic.com, bidmic.app, /bidmic-portal) for iPhone, iPad Split-View, Android, and Web.
Boat Maintenance Log — Frequently Asked Questions
What is included in Free vs. Boat Log Pro ($4.99/mo, $34.99/yr with 7-day trial, or $34.99 Lifetime)?
The Free Plan includes 1 boat (plus preloaded sample vessel Sea Feather so you can explore right away), up to 20 maintenance log entries, unlimited calendar reminders, the full USCG 33 CFR § 175 Safety & Expiration Locker, the Vessel & Personal Licenses Wallet (including the 3-Step Registration Wizard and 1-tap Boarding & Docs mode), the Zero-Paywall Trip Guest Pass & Crew Expense Split, and 1-tap fuel fills forever. Boat Log Pro is available as a $4.99/month subscription (billed monthly), a $34.99/year subscription (includes a 7-day free trial — Save 42%), or a $34.99 one-time Founding Captain Lifetime Unlock (no recurring billing). Pro unlocks unlimited boats and service log entries, engine-hour service intervals, service photo attachments, the GPS On-Water Fuel Dock Finder, full ownership cost tracking ($/mo and $/engine hr across recurring slip, storage, insurance, and towing schedules), private on-device bank CSV import, and Sale-Ready PDF Service History Binder export.
How does the 3-Step Guided Vessel Registration Wizard (“Save & Come Back Later”) work?
Open Due & Safety → Licenses & Registrations (or your Vessel Detail screen) and tap Start Guided Registration Wizard. Step 1 automatically pre-fills your Boat, Hull ID (HIN), State · Reg #, and linked Registered Owner. Step 2 records document dates, agency, and optional renewal fees, and Step 3 attaches front and back card photos. If you don’t have your physical registration card in hand, tap Save & Come Back Later on Step 1 or Step 2 to save an incomplete draft (Draft / Resume Wizard badge) and tap Finish Setup whenever you are back at the boat.
How do I use 1-Tap USCG “Boarding & Docs” Mode and the Safety Compliance Locker?
Tap Boarding / Docs on any vessel card on the Deck (or inside Due & Safety) to open a high-contrast, glare-proof inspection screen with zero edit/delete clutter. It groups Section A: Vessel & Owner Documents (State Registration, USCG Certificate of Documentation CG-1270, Hull Insurance, MMSI, Trailer Registration) separately from Section B: People & Individual Licenses (USCG Captain’s License, Saltwater Fishing, Lobster, & Scuba Diving permits grouped per person). Tap any credential photo to zoom full-screen for a boarding officer. In the USCG Safety Locker, tap Inspect ✓ on any preset (12-year fire extinguishers under 33 CFR § 175.310, 42-month flares / eVDSD under 33 CFR § 175.101, and PFD counts under 33 CFR § 175.15) to log an instant ✓ Saved • Verified today timestamp.
How does the Zero-Paywall Trip Guest Pass and “Paid by: Owner vs. Passengers / Guests” split work?
Open Trips & Crew (from the Deck or Licenses screen), create a trip (e.g., Offshore Grouper Run), and tap Invite via SMS or Invite via Email to send your crew a 6-character trip invite code. Passengers can open Guest Pass on their phone with zero Pro paywall, attach their own fishing or diving license (with card photo), and log any trip expenses they paid for (Fuel contribution, Bait & ice, Tackle, Ramp fee, or Provisions). When they share back their harbor-guest-pass JSON bundle, paste or import it on the Trips screen to automatically merge their licenses into Boarding & Docs and display their contributions under Paid by: Owner vs. Passengers / Guests in the Costs tab (visible on both Free and Pro plans).
How does the Pro GPS On-Water Fuel Dock Finder work (with or without GPS permission)?
Open Fuel Docks from the Deck or Costs tab. If you tap Use Current GPS Position, the app uses foreground-only GPS to calculate exact nautical miles (NM) and 8-point compass bearing to nearby marina fuel docks and queries public marine fuel dock POIs (OpenStreetMap Overpass + Waterway Guide), merging them with curated offline harbors. You can filter by ethanol-free Rec-90 or marine Diesel, sort by Nearest (NM) or Lowest Price, save custom local pump prices (Update Pump Price), and tap Log Fuel Fill Here to prefill a fuel expense with bi-directional gallons ↔ dollars calculation. If you prefer not to grant location permission, you can pick any curated harbor preset or search offline at any time.
How do I restore my Boat Log Pro subscription or Lifetime Unlock, or erase all data on my device?
Open Boat Maintenance Log → Settings (or the Boat Log Pro upgrade sheet) and tap Restore purchases while signed into the same Apple ID or Google Play account. Adding your own vessel automatically replaces the sample vessel Sea Feather, or you can wipe all 13 local SQLite tables at any time by tapping Settings → Erase all data.
BidMic: Voice Estimate & Quote — Frequently Asked Questions
What is included in BidMic Free vs. BidMic Pro ($9.99/mo, $69.99/yr with 7-day trial, or $99.99 Lifetime Unlock)?
The BidMic Free Tier includes unlimited local estimates, offline voice walkthrough parsing, all 5 field trade templates (Handyman, Painter, Electrical, Plumbing, and Marine/RV Tech), unlimited numbered Photo Punch-List items (#1, #2, #3...), 1-tap Snag-to-Change-Order conversion, Good/Better/Best option tiers, Sign-on-Glass approval, Portable Client Quote Links (BIDMIC-QUOTE-...), and up to 3 free branded PDF exports so you can quote and close real jobs before upgrading. BidMic Pro is available as $9.99/month (billed monthly), $69.99/year (includes a 7-day free trial), or a $99.99 one-time Founding Tradesman Lifetime Unlock (vs. $2,844/year for 3-seat cloud contractor software). Entering a 20% partner or referral code (such as HOMEDEPOT20, LOWES20, SHERWIN20, MARINETECH20, SUPPLYHOUSE90, CREW-20, or PRO-KENT-20) unlocks $55.99/year for Year 1 plus an extended 14-day free trial.
How does the 60-Second Voice-to-Estimate Walkthrough Engine work offline vs. with the optional AI proxy?
Open the Voice Bid tab, pick your trade preset (or default hourly rate, markup %, and tax %), and speak naturally as you walk the job site: “Replace 40 feet of rotted fascia board, prime and paint two coats, 6 hours labor at $85/hr plus $180 materials, 15% markup, 7% tax.” BidMic’s deterministic on-device voice parser (parseVoiceWalkthrough) runs 100% offline inside dead zones, basements, metal buildings, and boatyards to immediately extract labor hours, hourly rates, linear/square footage (LF/SF), material line items, markup %, sales tax %, and grand total. When your device is online and the optional stateless AI ingest proxy (https://ai.saltmarshapps.com) is configured, BidMic can also structure complex multi-room transcripts over HTTPS without storing voice recordings or client PII.
How do Trade Templates, Contractor Margin View vs. Client Hide-Markup PDF Mode, and Good / Better / Best Tiers work?
BidMic ships with 5 customizable trade templates (Handyman $85/hr, Painter $85/hr, Electrical $115/hr, Plumbing $120/hr, and Marine/RV Tech $125/hr) and lets you save unlimited custom templates. In Contractor Margin View, you see your exact raw labor cost, raw material cost, markup %, and gross profit dollars. Toggling Client Hide-Markup PDF Mode rolls your material markup cleanly into unit prices so homeowners never see your raw markup percentage. Every estimate also calculates three presentation tiers automatically: Good (0.88x Essential Repair Scope), Better (1.00x Recommended Pro Spec), and Best (1.22x Lifetime Coastal / Heavy-Duty Upgrade), along with a recommended 35%–50% mobilization deposit.
How do Numbered Photo Punch-Lists, 1-Tap Snag-to-Change-Order Conversion, Sign-on-Glass, and PDF Exports work?
Open the Punch-List tab to log room-by-room or zone-by-zone walkthrough snags numbered automatically (#1, #2, #3...), tag trade and priority (Low, Medium, High, Critical), attach Before and After verification photos, and cycle status (Open → In Progress → Completed). If a homeowner asks for extra work during a walkthrough, tap + Convert Snag to Priced Change Order Line to append a priced Change Order line item directly to your estimate. Clients can sign on glass right on your phone/iPad or via a self-contained Portable Client Quote Link (bidmic.com/?quote=BIDMIC-QUOTE-...), and you can export a branded Client Estimate PDF or Numbered Photo Punch-List Completion Report PDF stamped with your business name, contractor license #, phone, and email.
How do I restore BidMic Pro, sync with the Desktop Web Portal (bidmic.com), or erase all local data?
Open BidMic → Settings (or the Paywall screen) and tap Restore purchases while signed into the same Apple ID or Google Play account. To round-trip your estimates, punch-lists, and trade templates with the desktop BidMic Contractor Web Portal (https://bidmic.com, https://bidmic.app, or https://saltmarshapps.com/bidmic-portal), use Settings → Export Backup JSON / Import Backup JSON. To permanently wipe all 4 local SQLite tables (estimates, punch_items, trade_templates, and settings) on your device, tap Settings → Erase All Data.